End-to-end web-based system with full order management capabilities and tight accounting, shipping, and inventory systems integration. Our solution enables businesses to consistently improve customer relationships and increase customer retention by delivering a truly personalized experience to B2B and B2C customers.

Overview

B2B Order Management – Allows manufacturers and distributors to quickly and easily add an online sales channel; better manage orders, inventory, and pricing; and ensure higher customer value.
B2C Order Management - Provides retail customers with a convenient and responsive, omni-channel sales experience.
Customer Portal – Adds the ease and convenience of a self-service business portal that allows B2B users to check invoices, make payments, and log customer service inquiries.
Order Entry – Allows B2B customer to easily manage multiple online stores and empowers CSRs to input orders, view customer history, and more right from their phone or tablet in the field.
Payment Service – Provides a centralized and secure way for B2B and B2C clients to manage online payment processing for all their applications.
Other features

Responsive omni-channel experience
Rich product merchandising
Promotions and loyalty programs
Customer self service
Elevated customer service
Empowered CSRs
Simplified books and back-office functions
Increased scalability and security

Highlights

Proprietary order management solution built on Microsoft stack
Integrated with Microsoft Dynamics and available in license purchase and SaaS options
Microsoft AppSource Listed
Currently over 100 storefronts active on the platform with over $10B in revenue processed

Hitachi Solutions offers deep industry expertise combined with decades of experience providing high-value solutions that deliver rapid return on investment. Our implementation methodology is designed to give you a faster, lower-risk implementation and rapid adoption through proven best practices.

Please contact Hitachi Solutions for more information on our full product suite.

Hitachi Solutions Order Management Suite

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