Assist AI
inden HappyFox Inc
Automate your Internal IT & HR Support with AI and Conversational Ticketing.
HappyFox Assist AI is an AI-powered self-service and conversational ticketing solution for Microsoft Teams. By encouraging a self-service culture in your organization with Assist AI, you can reduce ticket volume, increase agent productivity, and improve employee engagement.
Assist AI learns from your internal knowledge base and can respond to messages on Microsoft Teams automatically with solutions. Users can give feedback on the quality of Assist AI’s answers, allowing the AI model to learn continuously and improve its accuracy.
Support requests that require human intervention are automatically routed to the right team inside Microsoft Teams. This way, your support agents can collaborate, respond and resolve requests without leaving Microsoft Teams.
Free up your support teams to focus on strategic tasks. Increased ticket deflection leads to lesser operational costs. Get started today by booking a demo with our product experts.
Appfunktioner
- Kan sende data via internettet
- Denne app kan få adgang til personlige oplysninger i den aktive meddelelse, f.eks. telefonnumre, postadresser eller URL-adresser. Appen kan sende disse data til en tredjepartstjeneste. Andre elementer i din postkasse kan ikke læses eller ændres.
