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Zoho Desk for Microsoft Teams
durch Zoho Corporation Private Limited
Um die vollständigen Funktionen dieses Add-Ins zu erhalten, rufen Sie das SaaS-Paket ab:
Zoho Desk integrates with Microsoft Teams to deliver unified support ticket management.
Zoho Desk now integrates with Microsoft Teams, leveraging the collaboration application from Microsoft as an additional channel to support ticket management. By bringing the capabilities like support ticket management into Microsoft Teams, Zoho Desk simplifies support workflows and enhances team collaboration.
Users can integrate Desk's Tickets module as a tab inside their organization's Teams interface. This integration enables support executives to view, create, or solve tickets with a quick turnaround time without leaving their Teams interface.
Zoho Desk and MS Teams integration will also enable the support executives to chat with the Desk Bot in Teams and receive real-time notifications on their tickets within the Teams interface.
Appfunktionen
Wenn diese App verwendet wird, wird sie
- Es kann Daten über das Internet senden.
- Diese App kann auf persönliche Informationen in der aktiven Nachricht zugreifen, beispielsweise Telefonnummern, Anschriften oder URLs. Die App sendet diese Daten möglicherweise an einen Drittanbieterdienst. Andere Elemente in Ihrem Postfach können weder gelesen noch geändert werden.
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