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Koji
durch Konverso SAS
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Koji helps you use and leverage your enterprise applications
Meet Koji — Konverso's IT Service Desk Virtual Agent for Jira Service Management.
Koji features
💬 Communication
- Users communicate with IVA by using interactions (such as clicking buttons) or simply typing your requests
- Advanced NLP: Koji understands texts, context, and user's digression
📝 Managing requests
- Koji helps employees manage their service requests and view the status of existing ones
- Koji helps users create new requests and add comments
📈 Integration with Atlassian Jira Service Management
- Connect Microsoft application Teams and Jira Service Management to handle daily tasks in a faster way
- To carry out the integration, install and configure Koji in your Service Management environment
🔎 Find answers
- Quickly get answers for the most common questions of your company
- Powerful knowledge base: a combination of the Konverso FAQ module, your internal Confluence knowledge base, and Koji's web searching functionality
🔐 Security
- We take information security seriously. Read about the way we manage data storage and how we keep it safe.
- Cyber Essentials is a Government backed scheme that helps organizations to protect themselves against the most common cyber attacks. In February 2021 Konverso completed the Cyber Essentials certifications.
🏆 Konverso
- Konverso is a French IVA software startup that was ranked by global analysts firms as one of the top 10 IVA vendors in 2020.
- Reveiw our latest success story.
To be ready to sign-up and get started: see the Installation guide.
Appfunktionen
Wenn diese App verwendet wird, wird sie
- Es kann Daten über das Internet senden.
- Diese App kann auf persönliche Informationen in der aktiven Nachricht zugreifen, beispielsweise Telefonnummern, Anschriften oder URLs. Die App sendet diese Daten möglicherweise an einen Drittanbieterdienst. Andere Elemente in Ihrem Postfach können weder gelesen noch geändert werden.
Auf einen Blick
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