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Teams4IT

durch Skillbase

(3 Bewertungen)

A single access HUB for IT support and knowledge.

The Teams4IT application offers your employees a unique access hub to IT support and knowledge. Through the Teams4IT application, the employee enjoys three functionalities directly from his Microsoft Teams interface:

- Search into knowledge bases

- Access their current support tickets

- Contact the support

The company can configure three redirection links:

- Access the ITSM portal to create an incident

- Access the ITSM portal to create a request

- Schedule a callback request from the support

The Teams4IT app connects via API to different tools / knowledge bases.

In order to use this app, your organization need to have an active “Teams4IT” account.

If you want to use this app, please send a mail to contact@wats.ai to get a ”Teams4IT” account.

Appfunktionen

Wenn diese App verwendet wird, wird sie
  • Es kann Daten über das Internet senden.
  • Diese App kann auf persönliche Informationen in der aktiven Nachricht zugreifen, beispielsweise Telefonnummern, Anschriften oder URLs. Die App sendet diese Daten möglicherweise an einen Drittanbieterdienst. Andere Elemente in Ihrem Postfach können weder gelesen noch geändert werden.

Auf einen Blick

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https://store-images.s-microsoft.com/image/apps.3184.1c515ecc-579f-4dda-b04a-359bf61968d5.3f879814-dcc6-432c-a0f4-a0286ab58242.46cceaea-d916-468c-91ad-be50bee5a367.png