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Johnson Controls False Alarm Reduction Service

Johnson Controls

False Alarm Reduction Service is web application designed to reduce false alarm in intrusion systems

Executive Summary: False Alarm Reduction Service is a unique web application designed to reduce false alarm activity and identify behavioral and maintenance issues. This software-only, cloud-based application utilizes machine learning to analyze past alarm data to identify alarm patterns and proactively provide insights and recommended actions. The application does not intercept real-time events, but uses past data to find root causes and mitigate future alarms. Value Proposition: False Alarm Reduction Service demonstrates a commitment to innovation and optimization, enabling users to: Reduce Alarm Activities & Police Dispatches: Reducing alarm activity increases operational efficiency and reduces costly dispatch fines. Reduced Site Risk: By analyzing arming usage, site compliance by zone, and the status of security equipment, we are able to identify when a site is at risk or not functioning as designed. Preventative maintenance: We analyze system health and identify rapidly degrading and chronic under-performing sites. Outcomes: In commercial environments, 98% of alarm signals are not actual security events, but rather “noise” with a variety of root causes. Using the False Alarm Reduction Service, a large retailer with 1,500 sites could expect the following within the first year: 30% reduction in alarm signals, resulting in $263,000 operational savings annually* 20% decrease in false police dispatches, reducing $160,000 in fines annually**
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https://store-images.s-microsoft.com/image/apps.164.30b71f69-2125-4779-85f4-94d48ef6b8f4.6371f807-dfef-4052-96ab-164c90b237a7.fffba3f5-007c-43f6-9319-56f40f7afbd0
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https://store-images.s-microsoft.com/image/apps.39604.30b71f69-2125-4779-85f4-94d48ef6b8f4.6371f807-dfef-4052-96ab-164c90b237a7.8c09a29b-c8ed-413f-9f5b-1d810f018f31