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Help Scout

Microsoft Teams Ecosystem

Provide customer support through email messages.

Connectors keep your team current by delivering content and updates from services you use directly into a channel. The Help Scout connector sends notifications about the status of conversations.

Add-in capabilities
When this add-in is used, it
  • Can send data over the Internet
  • This add-in can access personal information on the active message, such as phone numbers, postal addresses, or URLs. The add-in may send this data to a third-party service. Other items in your mailbox can’t be read or modified.