Empowers customer facing organizations with a BPM toolset that can be used to modernise and automate the customer acquisitions and service processes with a view of optimizing costs and improving efficiencies.
It automates business processes and use the underlying machine learning layer to continuously monitor the transactions thus helping the customer by providing real time eligibility of loans and credit approvals. A customer can be engaged using Chabot, SMS, twitter, Facebook, WhatsApp, LinkedIn, etc. ProcMATE can be further easily integrated with several other enterprise systems or CRM if required.
Typical modern industry challenges:
ProcMATE : Process Automation Simplified brings the Organizations/sales team closure to Customers by automating customer centric business processes in a channel where your customers are present.
In nutshell ProcMATE: Process Automation Simplified promises
Use Cases Applicable For Any Domain