Guru

Guru gives the related article to my search. Easy to search.

Always lagging and delayed. It takes me 5 minutes to get the article.

Guru gives the right article based on my search.

Guru is incredibly easy to navigate and has a wealth of information available that is easy to interpret. The favorites feature is also excellent; it makes organizing different favorites lists easy to do.

The AI suggestions aren't always the best; they sometimes do not have anything to do with what is being used as a keyword

Guru keeps all the information on how to perform certain actions in order and makes accessing the info easy and manageable.

Ease of use access to additional resources and how comprehensive it is as a knowledge base this is a critical element in real estate. We have to maintain compliance with the state

I can honestly say I'm not sure that I dislike anything. I've only been using it about six months but I can tell you it is super critical for what we do.

Guru allows us to maintain compliance with all state requirements as we are across 14 different states. It's updated based on exactly what we have to do to maintain compliance within that state.

I like best about Guru it is so easy to search the cards where I can get the answers with what my members concern.

Dislike in Guru, it needs to have a pop-up when the card is not verified or just a sign if the card is reliable or not.

As I said earlier, I can easily check the card where I can get the answer on my members concern also I can easily check the related topics because when I use the search bar, the related cards also pop- up. It really benefitting in my job because I can meet the metrics like CPH because I can easily resolve my members concern.

I like using guru because it is so easy to search the resolution every time that our members calling. I can easily type in the members concern and different cards will pull up where I can check the nearest answer with my members question.

I dislike is about checking if the card is verified or unverified. Much better if there is a pop up or reminder that the card is unverified and the last date when it was updated.

I have a benefit in using Guru because I can easily meet the KPI's or metrics we have in our department. Specially the calls per hour. I can resolve the concern of the member real time.

What I appreciate about Guru is its ability to make finding information easy and intuitive. It simplifies resource management, making learning both accessible and engaging for everyone.

What I don't like about Guru is that sometimes the available information is limited and might not fully address specific key items or topics I am looking for.

For me, Guru functions like an AI-driven feedback system that enables learners to receive instant corrections and explanations

Guru is an extremely helpful tool for me, primarily due to its user-friendly design. It allows me to easily obtain information related to my work. The aspect of "ASK GURU" is particularly effective, as it simplifies the process of finding answers and guidance, making my workflow smoother and more efficient.

I appreciate everything about Guru, but the one challenge I face is with its search functionality. It can be difficult to find information unless the exact title or term is used. Additionally, Guru cannot be used offline; it requires an internet connection to search for information.

Guru provides excellent support and assistance, which has been incredibly beneficial for me. The availability of their support team ensures that I can quickly resolve any issues or questions I encounter, enhancing my overall experience with the platform. Additionally, I receive real-time updates and notifications when I favorite a card, allowing me to stay informed immediately if there are any changes or updates to the information.

It's a really useful tool for archiving and accessing information regarding the company in cases where there are so many methods, tools, and documents that it could overwhelm users. Thanks to its features, it can be really easy to use and allows you to search full questions, and it will try to search the best related information available, since I have to use it a lot through a week it helps in cases where you can go from not knowing much to becoming an expert in certain subjects. It can easily integrate into the workflow of most companies and its really user-friendly, aside from having a vast support network and assistance with most features.

Sometimes it could give a better explanation that is shorter and to the point, since you need to quickly access information in a split moment.

It's helping to get into the right spaces for certain information and also giving you the full context needed to understand special cases and what can you do to fix them.

Guru has given me detailed information of the product I am working with and providing the best customer experience.

Guru is way more than helpful platform and provide me accurate and updated information for every product I am working with so there's no reason for me to dislike the Guru.

Guru is way more than helpful platform and provide me accurate and updated information for every product I am working with specially for Cruise reservations information

I can confidently say that Guru is one of the best tools I have ever used. It excels by storing all necessary information in one centralized location, allowing for easy access. For instance, if I need to find a specific article, I can simply open Guru, search for the related topic, and quickly find the information I need. There's no need to store files separately or navigate elsewhere the information is all displayed in Guru. Guru offers chat support, which is incredibly helpful as I can ask questions and receive guidance about the platform whenever I need it.

There are lots of things that I like about guru but if there is one thing that i would not like about it that much is the search bar, as the system will requires you to put the exact name of the article just to find the specific information that you are looking for. It challenge me in a way that sometimes it will require me some amount of time just to get the information i need when it should be able to show the possible article related to the keyword i will be putting on the search bar.

As I've mentioned, Guru benefits me significantly by saving time that would otherwise be spent searching across various platforms. If I ever need assistance regarding the platform, the available chat support is an excellent resource. This support feature enables me to quickly address any questions or concerns I may have, ensuring that I can continue to work without unnecessary interruptions.