https://store-images.s-microsoft.com/image/apps.51290.227ed273-c1d1-444d-80c6-319a80c3f225.52b8f897-0de0-47d5-bbc4-3c23bb5d3f98.b81ef508-b6d8-46d0-a650-8cae9a61f296

Call Analytics and Reporting for Microsoft Teams

by Team Venti

Monitor Microsoft Teams call performance and quality by user or department.

Looking for powerful Microsoft Teams call reporting and analytics?

Teams PowerPack – Call Analytics is the easiest way to obtain and visualize call data and statistics from Microsoft Teams voice and provide managers with the information they need to better monitor and make better business decisions.

Key benefits:

  • Powerful search and filtering tools: Quick access to data and insights.
  • User-friendly interface: Easy to deploy, learn, and use.
  • Native reporting of your Teams data: Business metrics and technical performance data through a single pane of glass.

Improve business performance, efficiency, and conversion rates with data-driven decisions.

  • For Sales and Marketing teams: Assess individual and team performance to optimize strategies and increase conversion rates.
  • For Customer Service teams: Measure call metrics, identify training areas, and optimize response times to enhance service quality and minimize wait times.
  • For IT teams: Manage, monitor, and troubleshoot call quality with detailed technical call reporting.
Request a demo and get started today with these detailed reports:
  1. General calls report
  2. Users report
  3. Auto attendants report
  4. Cloud queues report

For more information, visit BlueSky UC's website.

At a glance

https://store-images.s-microsoft.com/image/apps.53547.227ed273-c1d1-444d-80c6-319a80c3f225.52b8f897-0de0-47d5-bbc4-3c23bb5d3f98.5344ff33-0903-4a32-8662-dac81950d084
https://store-images.s-microsoft.com/image/apps.61583.227ed273-c1d1-444d-80c6-319a80c3f225.52b8f897-0de0-47d5-bbc4-3c23bb5d3f98.e1dbad0a-9fb8-43de-a18c-6ea570276881
https://store-images.s-microsoft.com/image/apps.6462.227ed273-c1d1-444d-80c6-319a80c3f225.52b8f897-0de0-47d5-bbc4-3c23bb5d3f98.6e4a6b23-a626-4d90-9f10-dacbbd4e802d
https://store-images.s-microsoft.com/image/apps.63352.227ed273-c1d1-444d-80c6-319a80c3f225.52b8f897-0de0-47d5-bbc4-3c23bb5d3f98.1daf9b13-eec2-4b16-ab60-a484ec2de92a