Manage Dynamics 365 Usage - User Adoption Monitor

by Inogic

(1 ratings)

Smart activity tracker app to review and administer CRM usage in Microsoft Dynamics 365 CRM

Track, monitor and manage most common actions performed by users in Microsoft Dynamics 365 CRM with User Adoption Monitor. An effective tool for managers or administrators for monitoring Microsoft Dynamics 365 CRM user adoption.

User Adoption Monitor is available for Microsoft Dynamics 365 8.2 & above, Dataverse (Power Apps). It supports the following deployment models - On-Premises and Online.

To learn more about User Adoption Monitor visit our website, online docs, or video library.
Contact us on to get a complete demo from our technology experts.


  • Track Actions: Track actions of CRM users including - Create, Read, Delete, Update and Record Open.
  • Track login & Notify Workflow Failure: Get user login details in easy to understand reports and charts. In case the workflow set to track user login fails, then a notification is sent informing the user about the workflow failure.
  • CRM Adoption Tracking: Monitor Microsoft Dynamics 365 usage of the team members by tracking various web activities performed by them in the CRM manually.
  • Configurable: The monitoring can be configured to the choice of entities and actions, which are preferred or are important to the business processes.
  • Easy for Analysis: Ability to track and store activity stats within Microsoft Dynamics CRM in a format that is easy to report on using either the OOB Charts or SSRS Reports.
  • Tracking Summaries: Ability to choose the period by which the tracking should be summarized - Daily, Weekly or Monthly basis.
  • Leaderboard and Performance Dashboards: Easily view the activity breakup and individual user performance across Microsoft Dynamics 365 CRM through Dashboard visualizations to list out key metrics.
  • Data Completeness: Monitor and ensure the overall completeness of the entity record.
  • Aggregate Tracking: Ability to calculate and track the aggregation value of respective field across the selected entity in regards to CRM user actions.
  • Target Tracking: Ability to allot and keep a track of the targets assigned to users towards specific entity actions in Microsoft Dynamics 365 CRM.

How User adoption Monitor can make the most out of your CRM investment?

  • Provides insights on user adoption of the defined processes
  • Helps fine tune the process through training to improve adoption for increased ROI on CRM investments
  • Enhanced user engagement and Increased efficiency

Start your 15-days FREE trial today! or click here to Get Quote as per your requirements!

Companion User Adoption App:
Gamifics365: Yes, Gamification is back in Microsoft Dynamics 365 CRM, an app that enhances CRM productivity and adoption by implementing game mechanics into daily routine CRM operations. With fun games and activities, CRM users are highly motivated to achieve their goals and targets, resulting in improved sales and productivity.

Did you know Inogic has 15+ Preferred Apps on Microsoft AppSource categorized into Geo-Spatial App, Storage and Document Management Apps, User Adoption Apps, SaaS Management App, Productivity Apps, Visualization Apps, and Integration Apps. Download Free Trial to know how these apps can help you in enhancing your Microsoft Dynamics 365 CRM user experience!

At a glance