ProviderMatch for Access Centers
Web-based provider search and scheduling application for access center agents.
ProviderMatch for Access Centers embeds seamlessly into Microsoft Cloud for Healthcare to enable call center agents to easily search for in-network providers and book appointments directly into the underlying EHR.
For call center agents, the combined application represents an end-to-end solution for managing patient calls, identifying appropriate providers, booking appointments, and tracking patient interactions.
Built on the KyruusOne provider data management platform and part of the ProviderMatch multi-channel patient access solution, ProviderMatch for Access Centers serves as a critical workflow backbone for access centers.