https://store-images.s-microsoft.com/image/apps.16287.52508470-7b19-441a-a196-639d5fa546d1.e2deaf1a-eeeb-44d4-a59c-4ed7b770a33b.18f68a42-e0cf-4f62-812d-b7b3802db7a0

Ctelo Office Connect for Microsoft Teams

by CTELO

Adding business telephony to Teams in countries with strict telecom regulations (Direct Routing).

Ctelo Office Connect is an add-on to Ctelo Business Phone that connects offices in countries with strict telecom regulations. This enables deploying a global telephony solution based on Microsoft Teams. Ctelo Office Connect Standard


Ctelo Office Connect Standard (One Office Connect licence)

A hardware appliance is deployed at the Company Office location, is connected to the Ctelo Operations Center and is managed as part of the Ctelo Business Phone Cloud.

  • 99,9% SLA, best effort due to customer responsibility of the following per hosted unit:
    • Firewall SLA
    • Datacenter SLA
    • LAN/WAN SLA
    • Internet access SLA
  • Daily backup
  • Quarterly Software Updates
  • Proactive Quality monitoring of Ctelo Business Phone licensed users
  • Advanced Hardware Replacement (AHR)
  • 5-7 business days for hardware replacement, depending on the location
  • Minimum 3-year agreement​
  • Requires Ctelo Business Phone

Ctelo HA Office Connect (Requires two Office Connect licences)

Two hardware appliances are deployed at the Company Office location and are configured in a fully redundant setup. The service is connected to the Ctelo Operations Center and managed as part of the Ctelo Business Phone Cloud.


  • 99,99% SLA, best effort due to customer responsibility of the following per hosted unit:
    • Firewall SLA
    • Datacenter SLA
    • LAN/WAN SLA
    • Internet access SLA
  • Daily backup
  • Quarterly Software Updates
  • Proactive Quality monitoring of Ctelo Business Phone licensed users
  • Advanced Hardware Replacement (AHR)
  • 5-7 business days for hardware replacement depending on the location
  • Minimum 3-year agreement​
  • Requires Ctelo Business Phone

At a glance

https://store-images.s-microsoft.com/image/apps.37926.52508470-7b19-441a-a196-639d5fa546d1.6d94f62f-75c3-451a-a42c-ac55f9d03db5.07248a79-e36a-4227-a673-36191bb8faf2
/staticstorage/a4a6681/assets/videoOverlay_7299e00c2e43a32cf9fa.png
https://store-images.s-microsoft.com/image/apps.61297.52508470-7b19-441a-a196-639d5fa546d1.e2deaf1a-eeeb-44d4-a59c-4ed7b770a33b.7fe32a8b-e527-4b36-abbd-9c4628b9e7dd
https://store-images.s-microsoft.com/image/apps.41720.52508470-7b19-441a-a196-639d5fa546d1.e2deaf1a-eeeb-44d4-a59c-4ed7b770a33b.d1d713ae-5cf7-46ce-8153-183334f5debf