PCI Pal Secure Payment Solutions for Contact Centers

Deliver Frictionless, Secure Payments Anywhere

PCI Pal enables organizations of any size to deliver seamless, secure payment experiences across any channel, anywhere in the world. Customers can pay using their preferred method via phone, web chat, or self-service digital tools, all while staying protected by PCI DSS compliance. The result: greater trust, stronger brand reputation, and reduced risk

PCI Pal Solutions:

• Key to Pay: Payment details are entered on their phone keypad. The DTMF tones captured by our secure payment solution are fully masked to ensure no payment details enter your environment
• Speak to Pay: AI-powered speech recognition captures the spoken digits and converts the data required to complete the transaction. No sensitive payment information enters your environment
• Click to Pay: The chatbot requests a secure digital link that is sent to the customer where they enter their payment information to seamlessly and securely complete the transaction.

Why PCI Pal?

• Omnichannel Payments: Accept payments over voice, chat, and digital wallet channels
• Fully PCI DSS Level 1 Certified: Patented, secure, resilient technology hosted in a region near you.
• Global Scalability: Cloud-native and deployed entirely on public cloud infrastructure.
• Compliance Made Easy: Annual Attestation of Compliance (AOC) simplifies audits
• Trusted Across Industries: Recommended by leading contact center platforms and payment providers

Whether you are managing agent-assisted or fully automated transactions, PCI Pal makes secure payments simple, without disrupting the customer experience.

Let us simplify compliance and secure every payment.