Digital Administration Suite (1 year)
by GOV SMART
Digital suite with 7 modules to streamline workflows, boost transparency, and efficiency.
Gov-Smart PROMOCL – Digital Administration Suite (1 year) is a fully integrated SaaS platform designed to modernize and streamline public administration processes. Delivered as a cloud-based, modular solution, it includes 7 interconnected functional modules covering public portals, citizen and staff accounts, automated workflows, smart registries, and collaborative tools for local councils.
Who benefits: This offer is built for local public authorities, municipalities, and administrative organizations that require secure, transparent, and efficient digital tools to manage internal operations, interact with citizens, and comply with regulatory requirements.
Customer need addressed: Many public institutions face challenges such as slow bureaucratic processes, lack of transparency, fragmented systems, and inefficient communication with citizens. Gov-Smart addresses these issues by offering a single, configurable platform that automates workflows, improves service delivery, ensures compliance, and fosters greater citizen engagement — all with ongoing support, maintenance, and updates for one year.
The offer includes 7 functional modules, designed to support transparency, operational efficiency, performance, and digital engagement with citizens:
MODULE 1: GOV-SMART Portal. A standardized public interface for the automatic publication of general interest information (Official Gazette, public procurement, budgets, recruitment, Local Council activities), digital forms, petitions, surveys, and online payments.
MODULE 2: Citizen Account. A personalized virtual space for citizens to interact with the administration. Includes digital authentication, electronic signature, submission and tracking of requests, issue reporting, surveys, petitions, and a form builder.
MODULE 3: Public Servant Account. A modern work tool with digital authentication and e-signature, permission configuration, internal request management, collaborative work features, and an intelligent task panel for operational efficiency.
MODULE 4: Automated Workflows. Automation of processes and documents, with a control panel, Smart Document (e.g., QR code), procedure builder, approvals, smart archiving, and integrated blockchain.
MODULE 5: Smart Registry. Manages the registration, automatic distribution, and tracking of documents. Ensures connections between registries, automatic publication, quick allocation, and adaptability to legal or internal changes.
MODULE 6: Digital Local Council. Allows local councilors to collaborate, debate, and vote on draft decisions, while staff prepare, approve, and finalize related activities. Includes personalized accounts, online voting, automatic document generation, AI-generated transcripts (in development), and smart archiving.
MODULE 7: General Configuration. The central administration component dedicated to the institutional superuser. Allows configuration of workflows, forms, access rights, organizational structures, notifications, website, Official Gazette, and more.
Cross-functional features:
✔ Interoperability between modules and with external applications
✔ Full auditability and traceability of operations
✔ Online access, authentication, and digital signatures
✔ Advanced security, compliant with standards
✔ GIS, historical data, and decision-making transparency
✔ Ease of use, extensibility, and maintainability
Through this solution, local administrations can increase productivity, reduce bureaucracy, and more actively involve citizens in community life, benefiting from a reliable, easily updatable, and sustainable platform.