https://store-images.s-microsoft.com/image/apps.3171.ea6802cd-76b2-401f-8e8e-2190cc69b4d5.1e02c5b3-94d6-4fd1-8234-99e6253ee883.fbc4729e-b3f7-4399-a3d4-48bb1b8eead1
Support/Dev Integration Platform & Connector
by Quantum Whisper
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Connecting support & development teams has never been easier. Integrate today!
Quantum Whisper connects support (helpdesk) & development teams by integrating line-of-business (LoB) applications.
We provide an integration service that quickly & easily connects applications (cloud or on-premise) to enable teams to enhance communication and sync data.
The most common scenario is the escalation of bugs or issues captured by support that require development resources to fix. By supporting a bidirectional workflow, customers eliminate the “black hole” between support & development teams.
Top Features
- Automatically create new development work items from support cases (all objects, native and custom are supported)
- Automatically establish bidirectional links between support & development apps
- Search & link from support app to exiting development work item
- View development details (e.g., status) from support app
- Automatic notifications
- Much more!
Top Integrations
1. Microsoft Dynamics 365 CRM
2. Salesforce.com
3. ServiceNow ITSM
4. ServiceNow Case Management
At a glance
https://store-images.s-microsoft.com/image/apps.15331.ea6802cd-76b2-401f-8e8e-2190cc69b4d5.842bb996-bcc2-40ed-9348-ef03eac11be3.7171a97d-3750-46c1-956b-96858e0b530e
https://store-images.s-microsoft.com/image/apps.7586.ea6802cd-76b2-401f-8e8e-2190cc69b4d5.842bb996-bcc2-40ed-9348-ef03eac11be3.a31066ee-6a7d-4f64-a831-87b361bf8494
https://store-images.s-microsoft.com/image/apps.15891.ea6802cd-76b2-401f-8e8e-2190cc69b4d5.c207e4a5-4532-42c0-b638-faa9cc58f787.0a5a7761-b0c1-4b53-8fe6-c1543b600588
https://store-images.s-microsoft.com/image/apps.27298.ea6802cd-76b2-401f-8e8e-2190cc69b4d5.1e02c5b3-94d6-4fd1-8234-99e6253ee883.ac47b636-3c1a-4956-bc0e-2181f3431133
https://store-images.s-microsoft.com/image/apps.46168.ea6802cd-76b2-401f-8e8e-2190cc69b4d5.1e02c5b3-94d6-4fd1-8234-99e6253ee883.92c9481b-f21f-4b8b-83fc-db7e23c1f02a
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