Apprenticeship Management Information System

Description of the AMIS Offer

The Apprenticeship Management Information System (AMIS) is a comprehensive, Microsoft Dynamics 365–based solution designed to modernize and streamline apprenticeship program administration. Delivered as a managed solution, AMIS integrates a robust suite of core functional modules—such as Trade Management, Program Management, Financial Management, and Examination Scheduling—with configurable workflows and role-based access. The platform is complemented by web and mobile self-service portals tailored for apprentices, employers, and training providers, enabling seamless access to services, application processing, and real-time collaboration with apprenticeship authorities.

Type of User that Benefits from the AMIS Offer

The AMIS solution is built to serve:

• Apprenticeship Authorities (e.g., provincial or territorial governments)

• Training Coordinators and Program Administrators

• Employers sponsoring apprentices

• Training Providers offering technical instruction

• Apprentices participating in trade certification programs

Each user group benefits from targeted functionalities and streamlined workflows that improve communication, application turnaround time, and compliance tracking.

Customer Need or Pain that the Offer Addresses

Government agencies and regulatory bodies often face fragmented legacy systems, manual processing, and limited digital engagement, which hinder the efficiency and accessibility of apprenticeship programs. The AMIS solution addresses these key pain points by offering:

• A centralized, unified platform for all aspects of apprenticeship lifecycle management

• Automated workflows for financial supports, trade registration, and examination scheduling

• Self-service portals that reduce administrative burden and improve service delivery

• Data-driven decision support through advanced reporting and analytics

• Compliance assurance through integrated accreditation and case management modules

By enabling a digitally connected ecosystem, AMIS improves stakeholder experience, enhances operational efficiency, and supports the strategic goals of workforce development organizations.