Atlassian ChatOps


Create chats and meetings to collaborate on incidents.

Jira Service Management provides you with tools required to configure actionable alerts, manage on-call schedules and escalations, and orchestrate communication and collaboration for your team during the incident resolution process.

Atlassian ChatOps lets you connect Microsoft Teams with Jira Service Management, so you can create chats and meetings for your incidents, update incident details, take incident actions, and help your team step in faster during incidents.

Moreover, Atlassian ChatOps empowers you to:

1. Create chats and meetings in Microsoft Teams for incidents from Jira Service Management

2. Invite incident responders to the Microsoft Teams chat and meeting

3. View incident details from the Microsoft Teams chat

4. Take actions on the incident from the Microsoft Teams chat

In order to use this app, users must have an active Jira Service Management account, please contact our support team for any assistance:

App capabilities

When this app is used, it
  • Can send data over the Internet
  • This app can access personal information on the active message, such as phone numbers, postal addresses, or URLs. The app may send this data to a third-party service. Other items in your mailbox can’t be read or modified.

At a glance