Pricing Additional purchase may be required
AVA™ by ALICORN is a virtual assistant that helps you access ALICORN products
To use this app, you need to have an active ALICORN account. Please contact support@alicorn.co if you need help.
AVA™ stands for ALICORN Virtual Assistant and is designed to work across all ALICORN platforms and products. AI-generated responses from AVA™ might be incorrect, so users must verify important information for accuracy.
AVA™ delivers instant answers and items to users based on a user’s access to specific ALICORN products.
A user can access only the products they have authorization for via AVA™ by ALICORN. A user’s email address and mobile phone number must be on their ALICORN account to have access to AVA™.
ALICORN platforms include CareChat™, advisor™, Birdie™, and Direct™. Each of these platforms provides users access to various products and services. Examples below:
- You can request a copy of your insurance ID Card
- You can get PDF copies of your Explanation of Benefits (EOB) documents
- You can search for clinical quality-rated providers with DocRatings™
- You can get up-to-date MedRecords™
- You can find answers to insurance coverage questions
- You can find answers to Formulary coverage questions
- You can get PDF copies of Precertification documents
- You can access Birdie analytics reports for employers
- Your questions/issues that are unanswered are handed off to support teams by email
If you need more information, come across any objectionable AI-generated responses, or have any questions at all, please reach out to us at support@alicorn.co.
If you are a new customer/user interested in the app, please contact support@alicorn.co.
App capabilities
When this app is used, it
- Can send data over the Internet
- This app can access personal information on the active message, such as phone numbers, postal addresses, or URLs. The app may send this data to a third-party service. Other items in your mailbox can’t be read or modified.
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By getting this product, I give Microsoft permission to use or share my account information so that the provider can contact me regarding this product and related products. I agree to the provider's terms of use and privacy policy and understand that the rights to use this product do not come from Microsoft, unless Microsoft is the provider. Use of AppSource is governed by separate terms and privacy.