https://store-images.s-microsoft.com/image/apps.29474.eb00f2b1-3aa3-4468-99a2-d93c7973d00b.e0734c02-c20f-4ae2-b124-7aebe3a4d15a.bc39fcba-92ca-47d7-adf9-b44a4577b388

Infosys Live Enterprise Application Mgmt Platform

by Infosys Ltd

Infosys Live Enterprise Application Management Platform

Infosys Live Enterprise Application Management Platform is a platform-centric approach for AMS services that helps accelerate the development of an AMS platform that suits the client’s context. It makes application management agile, intelligent, integrated, and business outcome-driven using Microsoft integration products on-premise, and/or considering Azure. The offering is unique and differentiated in many respects:

 

  • Live Enterprise Application Management Platform provides the right combination of Azure services, best-of-breed commercial off the shelf products as well as open-source software and in-house tools to make AMS services agile and business outcome-driven for faster time to market and better value realization
  • Live Enterprise Application Management Platform helps navigate to an Agile, DevOps driven Digital Application Management
  • Live Enterprise Application Management Platform applies technologies like Artificial Intelligence (AI), Blockchain, Internet of Things (IoT), Conversational AI, Cognitive automation along with processes like Agile and DevOps-and micro-services architecture to make IT operations efficient
  • Close collaboration with Microsoft on AMS offering solution

 

Some of the key features include the following:

  • Models Customer Journeys and Value Streams to create Live Enterprise with its Business Control Center
  • Builds Knowledge Graphs using Digitized Knowledge Models of the Business & Application Support Processes
  • Predicts, decides the next-best-action & diagnoses with its Digital Brain powered by Big Data Analytics (Spark, Hadoop) & Stream Processing Tech (Kafka, Spark Streaming, Storm)
  • Provides self-service for high first call resolution and faster responses
  • Leverages Bots for Automated Incident Response
  • Motivates Support Engineers and influences their behavior with Gamified IT Support Tasks
  • Fully integrated with Azure services Ecosystem

At a glance

https://store-images.s-microsoft.com/image/apps.38376.eb00f2b1-3aa3-4468-99a2-d93c7973d00b.6caaee1c-8a7f-429d-b739-e2181ec49e2e.cfda8758-e7f3-4396-9380-99f328545334
https://store-images.s-microsoft.com/image/apps.14664.eb00f2b1-3aa3-4468-99a2-d93c7973d00b.6caaee1c-8a7f-429d-b739-e2181ec49e2e.fc92309c-9a71-4808-b11d-6aa53cbb835b
https://store-images.s-microsoft.com/image/apps.23328.eb00f2b1-3aa3-4468-99a2-d93c7973d00b.6caaee1c-8a7f-429d-b739-e2181ec49e2e.c7cb055e-18ef-427c-a0c9-73c395a8dbc5
https://store-images.s-microsoft.com/image/apps.31199.eb00f2b1-3aa3-4468-99a2-d93c7973d00b.e0734c02-c20f-4ae2-b124-7aebe3a4d15a.8317eb0f-5ae4-424f-84b7-b0cba4f37417