CRM Bot is a revolutionary Conversational AI platform that works directly from your D365/Dataverse environment.

Thanks to seamless and native integration any company can build intelligent conversational AI applications & implement them across a variety of channels (incl. web, Facebook, Teams, Slack, WhatsApp, SMS, phone, Alexa and many, many more.). In contrast to other chatbot platforms, CRM Bot is able to swiftly create truly intelligent bots, leveraging world-class AI, machine learning and NLU technologies.

Use the chatbot’s user-context understanding to predict clients’ intents, understand their needs and offer bespoke services on a channel of your choice, all using your familiar Power Platform low-code environment!

AI - Benefit from the world’s most advanced conversational AI technology straight from your MS Dynamics 365 & Power Platform to automate customer service, boost sales and augment support teams.
INTEGRATION - Virtual agents are powered by data. With CRM Bot you don’t have to worry about D365 integration - it is all taken care of from day one. You can also easily and quickly integrate with 3rd party applications leveraging the awesome Power Automate connectors.
TEXT & VOICE CHANNELS - Build powerful conversational AI applications and deploy them to any channel of your choice. Whether you want to reach out to your Customers via webchat, Facebook Messenger, WhatsApp, SMS, email, communicate with your Employees via Microsoft Teams or Slack or maybe introduce some innovation via voice channels - CRM Bot has got you covered.

Conversational AI Chatbot for D365 and Dataverse

by CRM Bot Ltd