Dynamics 365 CRM, Marketing & Service Readiness Assessment – Experience Digital

This free assessment is designed to help organisations evaluate whether Microsoft Dynamics 365 – across CRM, Marketing, and Customer Service – is the right fit for their needs.

Experience Digital will work with you to understand how your current processes operate across sales, marketing, and service delivery. We’ll explore your pain points, any current technology stack in place, and identify areas where modern platforms like Dynamics 365 can offer practical support.

During this session, we’ll:

Review your current approach to customer engagement and internal workflows

Identify opportunities for automation, efficiency, and better visibility

Discuss how Dynamics 365 modules align with your operating model

Provide clear, technology-neutral recommendations based on your maturity and priorities

This is not a sales pitch or software demo. It’s a consultative session led by senior consultants who understand both business operations and Microsoft’s technology stack. You’ll walk away with an independent view on what tools might best suit your organisation, and a summary of suggested next steps should you wish to proceed further.

There is no obligation to continue, and the session is suitable for businesses at any stage of their digital transformation journey – including those currently using other platforms or working with limited systems.