Pricing Additional purchase may be required
Access Rich Customer Data with Gainsight Sally, Our AI-Powered Bot
Gainsight’s AI-powered bot “Sally” enables users to interact with Gainsight data and functionality within their preferred collaboration tools. Rally your users around the customer with real-time access to customer insight within their preferred channels. With Sally, your teams can:
- Talk with Sally just like a real person; her machine-learning technology enables her to recognize simple questions and phrases, without the need to remember specific commands, and helps her get smarter with each interaction
- Quickly gain insight into their customers; Ask for a summary of any customer including health score details, NPS survey responses and key sponsors
- Facilitate collaboration across all user groups with easily accessible customer information and the ability to coordinate the right actions to support the customers' goals.
- Please contact your Gainsight Admin to get access to Gainsight Sally.
To use Sally, you need a paid Gainsight instance that can be connected with your Microsoft Teams account. For more information, refer: Use Gainsight Sally in Microsoft Teams
App capabilities
When this app is used, it
- Can send data over the Internet
- This app can access personal information on the active message, such as phone numbers, postal addresses, or URLs. The app may send this data to a third-party service. Other items in your mailbox can’t be read or modified.
At a glance
By getting this product, I give Microsoft permission to use or share my account information so that the provider can contact me regarding this product and related products. I agree to the provider's terms of use and privacy policy and understand that the rights to use this product do not come from Microsoft, unless Microsoft is the provider. Use of terms is governed by separate privacy and {4}.