2-day business assessment for Microsoft Dynamics 365 Field Service

Microsoft Dynamics 365 Field Service delivers intelligent, world-class field service, including scheduling, mobile and resource optimization while maximizing efficiency and minimizing costs.

With Dynamics 365 Field Service, we provide scheduling, mobility and resource utilization capabilities to keep the customer at the center of your business and improve resource productivity and customer satisfaction. Field service and Office 365 capabilities open up a world of possibilities that will enable companies to move from a costly break-fix model to a more efficient predictive service model on a modern platform.

Agenda

Day 1

• Overview of Dynamics 365 Field Service functionality
• Deep dive into your business scenarios, main processes and challenges
• With your business processes in mind, we conduct an interactive guided demonstration through Field Service functionality, and how each covers your requirements and challenges

Day 2

Generation and presentation of a plan that will include the Field Service functionality to be implemented and how it can improve your business processes; customizations, migration plan, integration scenario plus a high level implementation plan and methodology.

Deliverables

At the end of the 2-day Assessment for Microsoft Dynamics 365 Field Service, the plan presented from the second day will be provided.

A trial instance of Microsoft Dynamics 365 Field Service with your sample data and customizations will be provided. This will include Accounts, Customer Assets, Territories, Resources, Calendars, Skills, Work Orders, Schedule Boards, Products, Services, Agreements, Warehouses and Mobility. In addition, the solution will have a Dashboard with graphics and pre-filtered lists to monitor the service.

Price quoted is estimated as it is based on this scope.