Copilot for Microsoft 365 Change and Adoption Approach

Overview

Our Copilot for Microsoft 365 Adoption Accelerator is designed to help ensure smooth and successful adoption of Copilot for Microsoft 365 by addressing prioritized scenarios/use cases and involving your team in the rollout. Every organization is different. Therefore, every organization needs a Copilot Enablement plan tailored to their specific needs—making Copilot a productive habit.

The Adoption Accelerator applies a proven approach to deploying Copilot for Microsoft 365 at your organization. Our Change Leaders build and execute an adoption plan customized to meet your specific business objectives. This plan includes building a Center of Excellence, a Community Engage site, and a Champion program with gamification training, along with a feedback loop designed to help you get immediate value from your investment.

Throughout the engagement, we will not only build the plan but also execute it as an extension of your team—working directly with your end users to create functional momentum. Our goal is to manage your adoption of Copilot for Microsoft 365, so you don’t have to.

Strategic Adoption Approach

• Phased Rollout Strategy: Executed in stages, starting with early adopters, then scaling through departmental waves and executive onboarding.
• Persona-Based Enablement: Deliver tailored prompts, playbooks, and training aligned to specific user roles and day-to-day scenarios.
• Prompt Coaching & Use Case Libraries: Provide real-world examples and templates to help users embed Copilot into their routines.
• Responsive Engagement Sessions: Host kickoffs, live demos, and ongoing enablement and lunch-n-learn sessions shaped by user feedback and interest areas.
• Manager and Leader Activation: Equip people leaders with usage dashboards, talking points, and adoption KPIs to drive team-level accountability.
• Gamification and Peer Learning: Encourage early adopters to share tips and challenges on Viva Engage, building excitement across later waves.
• Hub-Driven Enablement: Use insightful surveys to gather real-time employee feedback, refine enablement content, and close adoption gaps.
• License Governance and Optimization: Create a license management model to identify underutilization, reallocate as needed, and ensure active users receive access and support.