https://store-images.s-microsoft.com/image/apps.36762.66a63b66-18dd-4e40-a052-7fb01f68393e.411286a4-3133-4aae-a6fe-23a5dbfc1624.9a2adb3e-a198-4a0c-93b2-5dd25a2df098

CRM Telephony integration - Avaya, Cisco, Ringcentral, Asterisk, 8x8, Mitel and all hosted systems

Compatible with ALL telephone systems
User get a single seamless interface for Dynamics 365 and telephone so that advanced call control functionality is right where is should be - alongside the information that is fuelling their conversation with the caller 
 - Auto-logging all phone activity in CRM 
- Progressive dialer based on CRM Queues = 40% cont