https://store-images.s-microsoft.com/image/apps.45090.228c6809-46d1-4190-8494-69fc0d7efe4f.1d42c730-b659-43b6-a17a-8d51d7caf9d9.714a7a37-1c91-4d32-bcd5-dbabe396a0a6

Indocs Case Management AI

by Indocs B.V.

CMAI for Power Apps - accelerate results with AI-driven case management, and smarter operations.

Case Management AI – AI-powered Case Management in Microsoft Dynamics 365 and Power Platform


Case Management AI (CMAI) is a model-driven Power App that helps organisations streamline complex workflows and manage case-related tasks with clarity and control. Design you BPMN workflows with CMAI flow designer. Built for Microsoft Dynamics 365 and Power Platform, CMAI automates phase transitions, status updates and task coordination, reducing manual work and making unstructured processes scalable.
With integrated AI features like smart suggestions and auto-generated summaries, decisions are made faster and everyone stays aligned. CMAI allows teams to flexibly adapt processes, without complex configurations or external tools.
It integrates fully with Microsoft Teams, Outlook, Dataverse and SharePoint, so users can work from their familiar environment while information flows automatically to the right place, no double entry, no switching between tools.
Whether you're active in housing, healthcare, government or business services, CMAI connects people, processes and data in one unified solution, while adhering to Microsoft’s security and compliance standards.

Key Benefits

  • Achieve faster results through AI-powered automation and smart suggestions
  • Save time by eliminating manual case handling and fragmented task coordination
  • Improve decision-making with real-time visibility and intelligent summaries
  • Work seamlessly within Microsoft 365: Teams, Outlook, Dataverse and SharePoint
  • Adapt quickly to change with flexible templates and no-code adjustments
  • Avoid duplication with built-in Microsoft integration
  • Scale effortlessly across teams, departments and sectors

Ideal For

  • Organisations working with Microsoft Power Platform
  • Teams aiming to structure and streamline case-based work
  • Departments managing structured requests, tasks or approvals
  • Organisations transitioning from legacy workflows to modern platforms

CMAI is already trusted by 1,000+ users across multiple sectors.

Start with CMAI Basic – free for up to 5 users. No setup costs. Upgrade anytime.


At a glance

https://store-images.s-microsoft.com/image/apps.60167.228c6809-46d1-4190-8494-69fc0d7efe4f.41b075b0-4648-405d-a056-f5d47bf8c425.6db0b3b7-42f0-4131-8b5e-33508beef01d
https://store-images.s-microsoft.com/image/apps.62792.228c6809-46d1-4190-8494-69fc0d7efe4f.41b075b0-4648-405d-a056-f5d47bf8c425.0eb7d40d-b180-44b4-b6d1-6b4339837bc8
https://store-images.s-microsoft.com/image/apps.54416.228c6809-46d1-4190-8494-69fc0d7efe4f.41b075b0-4648-405d-a056-f5d47bf8c425.79fd5bf2-382b-4024-87e7-dd5f6824f91d
https://store-images.s-microsoft.com/image/apps.47727.228c6809-46d1-4190-8494-69fc0d7efe4f.41b075b0-4648-405d-a056-f5d47bf8c425.79673520-900f-4f37-91fa-425fc20a2e4b