OPS - Customer Portal

Customer Portal for Microsoft Dynamics 365 Business Central connected portal for customers to login and view item availability, place order digitally and then track dispatches and shipments without any human intervention.

B2B customers find it difficult to track Order status and shipment details for logistic planning at their own end. It is difficult to track Item serials and applicable warranties through excel sheets. Getting real-time visibility on pending and overdue invoices can help in handling cash flow effectively.

CHALLENGES

Difficulty in tracking dispatches over call or email

No real-time visibility on item availability

Human errors in punching sales orders

DESIRED OUTCOMES

Connected portal where customer can login and able to view item availability, place order digitally and then track dispatches and shipments without any human intervention.

Supported Editions: The app supports the Essentials and Premium Editions of Microsoft Dynamics 365 Business Central. Supported Countries: Australia, Malaysia ,New Zealand , Singapore, Thailand, United Arab Emirates, United Kingdom and United States. Supported Languages: This app is available in English (United States).