https://store-images.s-microsoft.com/image/apps.20019.90425f4a-1995-4def-ba78-505b37c3d216.1ffec34f-38ea-4202-986f-985bcfda2879.972b31a2-6c12-4073-adfe-e08ed71d26f8

Super Receptionist

by Knowlarity India Pvt Ltd

(18 ratings)

Computer Telephony Integration for Dynamics 365

Knowlarity's Super Receptionist Integration for Dynamics 365

Knowlarity, the leading cloud telephony provider in emerging markets, brings critical cloud contact center capabilities to Dynamics 365 with Super Receptionist CTI. Improve agent productivity, automate critical business processes and provide better customer support using our seamless integration of Super Receptionist application with Dynamics CRM.


Benefits

  • Never miss a lead again as Knowlarity’s integration automatically creates new leads and call activities for new callers

  • Improved agent productivity as they don’t have to switch between telephony and CRM applications

  • Enhanced customer experience as your team has complete access to customer information in the CRM with auto-popup of customer record even before the call is answered

  • Better workforce management and training with call recordings and agent reports

At a glance

https://store-images.s-microsoft.com/image/apps.28988.90425f4a-1995-4def-ba78-505b37c3d216.1ffec34f-38ea-4202-986f-985bcfda2879.45809bbb-d464-4147-9a9e-7fbacf5282ad
https://store-images.s-microsoft.com/image/apps.27961.90425f4a-1995-4def-ba78-505b37c3d216.1ffec34f-38ea-4202-986f-985bcfda2879.49997c08-0aee-4f97-ba9b-c1c5da39ca25
https://store-images.s-microsoft.com/image/apps.10246.90425f4a-1995-4def-ba78-505b37c3d216.1ffec34f-38ea-4202-986f-985bcfda2879.fbbb7799-ec69-426c-b220-a262198abef1