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Salesforce Lightning for Outlook

salesforce.com

Boost productivity by bringing the power of the Salesforce Platform in Outlook.

Salesforce Lightning for Outlook lets you experience Salesforce right in Outlook. It is 100% cloud based with no software to push, install, or maintain.

New! Open Beta in Summer '18: users provisioned with an Inbox license leverage Inbox features in Lightning for Outlook, such as:

- Insert Calendar Availability to schedule appointments more efficiently

- Enable Email Tracking to get notified when recipients open emails and interact with content

- Schedule Email to send out emails at the best moment

- View Custom Object Records relevant to the email selected in Outlook

Boost productivity with the following features:

- Visibility:

View all contacts, leads, accounts, opportunities, and cases associated to emails and appointments without switching between Salesforce and Outlook; your Salesforce data appears directly in Outlook.

- Productivity:

Search and browse Salesforce records inside Outlook. Easily create new Salesforce records, including Custom Object records. Add emails and appointments to Salesforce records in one click, even when composing emails.

Quickly craft emails with Salesforce Templates.

Manage Salesforce Tasks right from Outlook.

- Sync:

Sync Contacts and Calendar events by enabling Lightning Sync in addition to Lightning for Outlook.

Notes:

- Works with both Salesforce Lightning Experience and Salesforce Classic UI.

- Salesforce Lightning for Outlook requires a subscription to Salesforce.

- Setup Directions and System Requirements: http://sfdc.co/bdQTbi

- Supported browsers are IE11, Edge, Chrome, Firefox, and Safari.

- For customers using Outlook and Exchange 2010, Salesforce for Outlook is available at: http://sfdc.co/cckKXJ

Add-in capabilities
When this add-in is used, it
  • Can send data over the Internet
  • This add-in can read or modify the contents of any item in your mailbox, and create new items. It can access personal information -- such as the body, subject, sender, recipients, or attachments -- in any message or calendar item. It may send this data to a third-party service.
  • https://az158878.vo.msecnd.net/marketing/Partner_21474843361/Product_42949677285/Asset_ad5a62fc-3371-40bb-b886-ff114f14d3d1/1SalesforceOutlookIntegration.png
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