This Add-in requires iGlobe CRM Office 365 - https://store.office.com/iglobe-crm-solution-r2-WA104379222.aspx
iGlobe Word Add-in for IGlobe CRM gives you a connection directly from Word into iGlobe CRM. Use your existing company templates or any Word template you like. It is simple and very intuitive. Making a letter to your customer has never been easier or faster.
Information for managing Office Add-in : https://support.office.com/en-us/article/Office-Store-FAQ-a0d4f29c-13e2-4c56-a398-fe6fd3a6106d?redir=0&CorrelationId=0767e79d-706b-4bc4-95b4-a528c0a8ba08&ui=en-US&rs=en-US&ad=US.dk
Guide to install and configure iGlobe Word Add-in - http://iglobecrm.com/content/15-iglobe-word-app-iglobe-crm
This release is avilable from the Word Client and Online using Chrome, Firefox and IE version 10 en up. Notice the app will not work in IE 9.