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Fantastic Experience
What do you like best about the product?To start off with, the team at UC offers excellent customer service, specifically Bobby and Ben. They are patient, knowledgable and always available to assist. They’ve assisted in ways that make your job easier.
On a business note, they have helped us consolidate unsubscribe management across multiple platforms, they have assisted in ensuring that we meet email regulations, have automated the unsubscribe process, saving time and resources and heled in reducing bounce rates and improving sender reputation by removing invalid emails.
Finally, they have shown a strong dedication to Data Security by protecting sensitive customer data with robust security measures.What do you dislike about the product?I'll have to think about that one, but at the moment, I can't think of one now.What problems is the product solving and how is that benefiting you?Managing our unsubscribes. Ensuring compliance regarding our email marketing campaigns.
Excellent Product & Customer Service
What do you like best about the product?UnsubCentral covers all of our unsub product requirements. The user experience is intuitive and easy to navigate and their support team is hands-on and very responsive & proactive.What do you dislike about the product?We have not experienced any downsides to their service.What problems is the product solving and how is that benefiting you?Provides our publishers access to our unsub list in realtime.
We're able to use UnsubCentral with many of our partners
What do you like best about the product?Great way to manange our lists; easy to itegration to incorporate into EverflowWhat do you dislike about the product?Interface is overcomplicated if you just need to pull an unsubcribe link to share, but support was able to help out quickly.What problems is the product solving and how is that benefiting you?We need to keep DNC lists under multiple product categories and the service does that for us
Amazing Service
What do you like best about the product?That our reps are very responsive and they are always willing to help when we have an issue.What do you dislike about the product?I have not experience a dislike about them, so far it has ben great overall.What problems is the product solving and how is that benefiting you?I am using it for scrubbing and for email unsubs.
Great service with excellent support
What do you like best about the product?The list management is really great, and allows me to create various automatic flows and updates. My partners also use it and are happy with ease of use.What do you dislike about the product?Sometimes the alerts and notifications can be a bit confusing, but my rep always helps me understand exactly what they mean.What problems is the product solving and how is that benefiting you?Helps us stay CAN SPAM compliant.
A solution that reduces enormous risk
What do you like best about the product?UnsubCentral is easy to use and reduces the risks of sending mass emails. I can create opt out pages quickly and place an opt out link on emails too. If get a manual request to opt out an email address, it's simple to do that as well. There's also a lot of list features if I need to create segments.What do you dislike about the product?I haven't run into issues with UnsubCentral.What problems is the product solving and how is that benefiting you?Reducing risk associated with sending mass emails
Great customer service and checks all the boxes for compliance.
What do you like best about the product?The team at UnsubCentral is very responsive and goes out of its way to exceed expectations. Regarding software, it meets all the requirements- easy native integrations, secure platform, ease of use, etc. Where they exceed is in adding a human touch to a SaaS product.What do you dislike about the product?It's an indispensable tool for compliance, but it's one of those tools that most won't directly add revenue. So, adding this tool as a monthly cost can be difficult if you're in the early stages of a business.What problems is the product solving and how is that benefiting you?We use UnsubCentral to host our suppression lists and to distribute those lists to 3rd party email marketers in a compliant manner. Without UnsubCentral, we would need to manually encrypt and email individual files weekly to all active email marketing partners in our system; that would not be a reliable process, could easily result in a leak of sensitive user data, and would take up hours per month of employee time. With UnsubCentral's native integration into our brokering platform (HasOffers), we can instead spend a few minutes during onboarding to setup a system that removes all potential human error and time involved in future email marketing campaigns. It really is a necessary tool for any third-party email marketing campaigns.
Affiliate Director
What do you like best about the product?The support is incredible! Bobby is always there whenever we have questions!What do you dislike about the product?I really can't think of anything that we dislike.What problems is the product solving and how is that benefiting you?Unsub Central is an excellent solution for removing unsubs from our ad campaigns, so we only reach businesses/consumers interested in our services.
Fri, Dec 16, 2022
Marketplace review
Company-wide CAN-SPAM Email Compliance
Intuitive and easy to use as our sales team can automatically honor company-wide unsubscribe requests in real-time. The UnsubCentral API connector with HubSpot saved us from a manual process in centralizing DNE data and solved our compliance gap between sales & marketing. Our sales team also implemented dedicated opt-out URLs hosted by the UnsubCentral service for their emails which also syncs with HubSpot & honored in real-time with the Outlook add-in. Their compliance reporting, alerting & notifications provide our Operations team with a robust set of tools.
Don't Wait! Take advantage of their amazing team!
What do you like best about the product?Unsubcentral teams is phenomenal! If you are needing anything to do with email suppression they are your go-to! Everyone that works for them is super professional and attentive. They will even go to the lengths of walking side by side to help you set up your email suppression. I have recommended multiple other businesses to them who would say just the same! Specifically thankful for Bobby & Ben.What do you dislike about the product?I have to say the thing I dislike most about them is that they make me keep up and compliant with my Email suppression. Being a one-man-show for our affiliate program takes a lot of my attention. They are great at letting you know when something needs to be updated, or if, there is a compliance issue that needs to be dealt with. I guess you can tell how much I dislike them ;)What problems is the product solving and how is that benefiting you?Unsubcentral is keeping us compliant with the current SMS & Email unsub requirements. Lawsuits are no fun and unsubcentral is like a brick wall covered in titanium preventing those :) Oh and also great for dispersing our unsub links to affiliates without having to manually set them up (SAVES SO MUCH TIME!).
Showing 1-10 of 17 reviews