by Freshworks Inc.

(1001 ratings)

Quickly view information about a prospect from Freshsales right inside Outlook.

Quickly view information about a contact from Freshsales right inside Outlook.

Freshsales: The smarter CRM for sales and marketing teams

Freshsales is for sales and marketing teams who don’t want to juggle between multiple tools. It offers everything a salesperson needs—phone and email, lead scoring, customizable reports, event tracking, and a visual sales pipeline—in one single platform.

With the new Freshsales add-in for Outlook, you will have a 360-degree view of contacts right inside Outlook. Once you install the Freshsales add-in, you will be able to see all the relevant information and the complete sales history of the contact.

You will also be able to add contacts directly into Freshsales right from Outlook.

Key features of Freshsales:

Lead Management

Deal Management

Event Tracking

Built-in Phone



Workflows and Sales Sequences


Customization and Integrations

Data Import

Multi-language Support

Have questions or comments about Freshsales? We would be happy to hear from you— just shoot an email to


1. To be able to use this add-in, you would need a Freshsales account. You can sign up for one here:

2. To continue using your CRM account after the trial period, pick a plan here:

App capabilities

When this app is used, it
  • Can send data over the Internet
  • This app can access and modify personal information in the active message, such as the body, subject, sender, recipients, and attachment information. It may send this data to a third-party service. Other items in your mailbox can’t be read or modified.

At a glance