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Live Chat

Social Intents

Chat with your website visitors right from your team.

Live Chat lets you talk with your website visitors right from Teams.

Now you can offer great customer service and sell more without the need for another messaging tool. Setup takes less than 1 minute, and we provide you with a customizable chat widget you can add to your website. Visitors to your site can instantly chat with you about their pre-sales or customer support questions, while you respond right from Teams.

You don’t need any other software and you’ll never miss a live chat since we’ll send you chat notifications for every new chat. Use Live Chat as your complete customer care solution that easily integrates with Teams and your website.

To increase engagement, configure your chat widget to proactively popup with timed triggers and page level targeting. Add agent photos and nicknames for additional personalization.

Our live chat platform is built with businesses of all sizes in mind since all our plans support multiple live chat widgets and unlimited live chat agents. If you are a solopreneur, startup, or small business and need just one chat widget - great! We have you covered. We’ll grow as you grow, and you’ll never have to worry about per seat pricing as your team grows. If you are a larger organization with multiple teams and websites, simply add additional live chat widgets for each organization or brand.

You can configure each widget to send chats to a separate team. If you have websites in multiple languages, you can even customize your text for each language you want to support.

Our chat widget is fast, reliable, and secure.

Here is a short list of just some of the features Live Chat provides:

  • Chat with visitors directly from Teams
  • See who you’re chatting with including name, email, and page URL
  • Set up separate chat widgets for each of your websites
  • Style your chat widget to fit your brand
  • Map each widget to a separate team
  • Multiple teammates can join a single chat
  • Customize your widget for your language
  • Optimized for mobile, tablet, and desktop browsers.

We offer a free premium 14-day trial. After that you can choose one of our subscriptions starting at just $19/month for unlimited team members.

Add-in capabilities
When this add-in is used, it
  • Can send data over the Internet
  • This add-in can access personal information on the active message, such as phone numbers, postal addresses, or URLs. The add-in may send this data to a third-party service. Other items in your mailbox can’t be read or modified.
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