Roby is a chat enabled help desk bot that simplifies ticket management, deflects repetitive tasks, and provides insightful information to increase employee satisfaction.
Features and Functions:
Manage/Deflect Repetitive Requests
For Support Teams
Contact developers at firstname.lastname@example.org
There are two types of accounts for Roby. One is an office manager and the other is an employee.
The first person to install the app on Teams for a new company will automatically become an office manager. Any subsequent installs of the app from other users will become employees.
Therefore, you only need two different app installations to run through all of Roby’s functionality.