Pricing Additional purchase may be required
Your review
To submit your rating and review, first get the
app and let us know about your experience
By getting this product, I give Microsoft permission to use or share my account information so that the provider can contact me regarding this product and related products. I agree to the provider's terms of use and privacy policy and understand that the rights to use this product do not come from Microsoft, unless Microsoft is the provider. Use of AppSource is governed by separate terms and privacy.
Showing 1-8 of 8 reviews
All reviews
Sort by:
Most recent
Mon, Sep 18, 2023
Marketplace review
Affordable and Effective
This app is easy to get started with and user-centric. Plus, the cost is quite budget-friendly compared to similar options on the market.
Wed, Jun 28, 2023
Marketplace review
Good app for ticket management.
The user interface is user-friendly, customization options allow us to tailor the app to our needs. The reporting and analytics features provide valuable insights. Service Desk Pro excels in speed and responsiveness in comparison with other SharePoint apps available in the Store
Tue, Jan 17, 2023
Marketplace review
Good overall experience
Great product that has allowed us to run the ticketing system more effectively. The user-friendly UI , the flexibility of the configuration, and the integrations are the aspects that we like most about this app.
Mon, Sep 19, 2022
Marketplace review
Good app
The interface is intuitive and nicely designed, and the system is very fast, which makes a significant difference from other products. Good customer support.
Mon, Jun 6, 2022
Marketplace review
Price friendly, feature-rich, and simple to use.
Support has been excellent. Overall I highly recommend this software.
Thu, Mar 3, 2022
Marketplace review
Making ticket management easy
The intuitive support ticketing system, helped us to simplify ticket management in our organization.
Mon, Nov 22, 2021
Marketplace review
Good value for money
The product has a good look and is easy to use and set up.
Wed, Sep 1, 2021
Marketplace review
Solid ticketing system
My overall experience has been really good. Ease of install, ease of creating ticket templates, ease of ticket routing, etc. User interface is clean and user-friendly. Good support.