Edgility Enhances SMS/MMS Communication with Seamless Microsoft 365 Integration

Edgility takes your communication to the next level with its integration of SMS and MMS directly into Microsoft 365 products. With the Edgility Microsoft Teams App, you can effortlessly send and receive SMS and MMS right from your Teams chat, enhancing your workflow and collaboration with clients and staff.

Simply enable the app within any chat, compose your message, and click SEND. Your SMS will be added to the chat thread for easy tracking and inbound SMS or replies can be routed to specific Teams or Chats, ensuring efficient handling of customer inquiries or support requests. Real-time message notifications alert you of incoming texts, keeping you on top of all conversations.

Currently available in Australia and New Zealand

The features of Edgility SMS for Teams:

Send and receive SMS from collaborative Teams chats

Send and receive SMS privately from Edgility App

Send and receive MMS (Australia only. With Virtual Number)

Schedule SMS for later delivery

SMS Chat tab for conversational messaging

Quick sending to saved Contacts and Groups

SMS templates

Native Teams notifications of inbound SMS

Not an Edgility customer? Visit https://edgility.com.au one of our experts, call us on +61 2 9518 5955 or email support@edgility.com.au

Here’s why SMS is so effective

With almost as many handsets in circulation as there are people on earth, SMS is perhaps the most widely accepted form of communication available. 98% of text messages are read by their intended recipient with 3 minutes of delivery. The immediacy and rate of successful delivery makes it more effective for reminders, alerts, and notifications than email.

SMS is who we are.

With two decades of experience in mobile technology, Edgility are leaders in the development and integration of SMS conversational tools. Whatever your objective, Edgility can offer a simple, sometimes automated, solution to ensure SMS communication is effectively implemented into your marketing or transactional channels. Send or schedule SMS campaigns, receive replies, import contacts, view live delivery reporting, interact using the SMS Chat, integrate SMS into other systems using our APIs and more.

Edgility SMS

by Edgility