by Daktela

Daktela for Microsoft Teams is added value for contact centers

All-in-one contact center solution.

We connect phone, email, sms, webchat and social through one tool to enhance omnichannel customer experience.

This application is prepared exclusively for existing customers of the Daktela system.

Microsoft Teams and Daktela - by combining these two systems into one user interface, it contributes to increasing efficiency.

For more informations please contact us by email

Add-in capabilities

When this add-in is used, it
  • Can send data over the Internet
  • This add-in can access personal information on the active message, such as phone numbers, postal addresses, or URLs. The add-in may send this data to a third-party service. Other items in your mailbox can’t be read or modified.

At a glance