Smart Tribune Application
by Smart Tribune
The application to access your knowledge base within Microsoft Teams, Outlook or 365 environment
Get the right speech, the right information, and the right business procedures about your customers
The Smart Tribune application allows you to access your business knowledge base without leaving your Microsoft Teams environment.
Every month, thousands of advisors use Smart Tribune's knowledge management solutions to increase CSAT, improve the customer experience throughout the buying journey and eliminate low-value tasks.
KEY FEATURES:
Easy to install: The Smart Tribune extension integrates seamlessly into your Microsoft Teams environment, without requiring complex installation effort. It is ready to use in just a few clicks.
Quick access to information: Instantly access your knowledge base to obtain answers to the most frequently asked questions, the right procedures to handle your requests and the right guides to carry out a diagnosis.
Smart Search: Our intelligent search engine, built into the Smart Tribune for Teams app, detects your search intent and sees beyond typos so you can search your information the way you write - sometimes with errors.
Feedback loop: Easily provide feedback when information needs to be updated, thanks to votes, reviews and comments.
Data security: Your knowledge base remains secure thanks to reinforced authentication.
DO YOU WANT TO USE OUR TEAMS APPLICATION?
It is necessary to have a Smart Tribune account as well as individual access.
If you already have an account but no access, contact your Smart Dashboard administrator to create access for you.
If you do not yet have an account, contact us to find out more about our products https://fr.smart-tribune.com/contact/
Learn more about Smart Tribune at https://www.smart-tribune.com
If you have any issues or suggestions, please do not hesitate to contact your CSM.
App capabilities
- Can send data over the Internet
- This app can access personal information on the active message, such as phone numbers, postal addresses, or URLs. The app may send this data to a third-party service. Other items in your mailbox can’t be read or modified.