FAQ by Shawork

📋 Interactive Multilingual FAQ Solution for SharePoint or Teams

This versatile solution integrates seamlessly into your environment in three forms for maximum flexibility: SharePoint Web Part, Full-Page Application, and a Microsoft Teams Tab.

🎯 Who is this solution for?

This professional FAQ solution is designed for organizations of all sizes looking to enhance the user experience on their SharePoint sites:

   

• 🏢 Companies looking to centralize their frequently asked questions

   

• 🏛️ Public administrations for their citizen portals

   

• 🎓 Educational institutions for their student FAQs

   

• 🏥 Healthcare sector for patient guides

   

• 💼 SharePoint consultants and integrators

   

• 👥 Communities and corporate intranets

✨ Key Features

🌐 Full Multilingual Support

   

• 5 languages: English, French, German, Spanish, Chinese

   

• Automatic adaptation to the SharePoint site's language

   

• Fully localized user interface

🔍 Smart Search

   

• Real-time search in questions and answers

   

• Instant filtering of results

   

• Intuitive search interface with a custom placeholder

🎨 Advanced Customization

   

• Customizable colors: questions, answers, backgrounds

   

• Configurable font sizes (px, rem, em)

   

• Background transparency with alpha control

   

• Automatic dark/light theme based on SharePoint

✨ Smooth Animations

   

• 4 animation types: None, Fade, Slide, Slide+Fade

   

• Customizable duration (0-2000ms)

   

• Smooth transitions for an optimal user experience

⚙️ Intuitive Content Management

   

• Management interface integrated into the property pane

   

• Drag & drop to reorder questions

   

• Field validation with error messages

   

• Multi-line editing for detailed answers

🚀 Advantages

• ✅ Ready to use: Installation in a few clicks
• ✅ Versatile: Use as a Web Part, Full-Page Application, or Teams Tab

   

• ✅ No code required: 100% graphical configuration

   

• ✅ Responsive: Adapts to all screens

   

• ✅ Accessible: Complies with accessibility standards

   

• ✅ High-performance: Optimized for large FAQ lists

💼 Typical Use Cases

   

• Customer Support: Centralize answers to frequently asked questions

   

• Training: User guides for internal tools

   

• HR: Company policies and procedures

   

• IT: Technical troubleshooting

   

• Sales: Questions about products and services

🔧 Installation and Configuration

   

• Download the package from the Marketplace

   

• Add the component to your SharePoint page or Microsoft Teams

   

• Configure your questions/answers via the graphical interface

   

• Customize the appearance to match your corporate branding

   

• Publish and share with your users