Flows

Flows by Black Bear Bytes redefines automation with a Service-as-Software approach—combining the power of generative AI, deep process expertise, and continuous partnership. Unlike traditional SaaS, Flows is not just a tool you plug in; it is a living platform that adapts, extends, and evolves to meet your unique business needs.

Designed for organizations that demand more than out-of-the-box solutions, Flows enables business analysts, operations leaders, and IT teams to orchestrate and automate complex, knowledge-driven workflows—such as:

• Automated document analysis and compliance reporting: Streamline regulatory processes by extracting, analyzing, and summarizing key information from large volumes of documents.
• Intelligent customer support and FAQ automation: Deliver fast, consistent, and accurate responses to customer inquiries using generative AI.
• Sustainability and ESG data collection: Automate the gathering, validation, and reporting of sustainability metrics and questionnaires.
• Custom business process automation: Build and evolve workflows for tasks like contract review, risk assessment, or internal knowledge management.

The platform integrates seamlessly with Azure, offering secure data management and scalable execution, while Black Bear Bytes provides ongoing support, customization, and co-innovation.

Flows addresses the need for automation that is as dynamic as your business—delivering outcomes, not just features. With Flows, you gain a partner in your digital transformation journey, ensuring your automation capabilities grow and adapt as your challenges evolve.