easie by ICRON – Resource Management for Ground Operations

easie Resource Management is an AI-powered SaaS solution designed to optimize the entire lifecycle of airport ground handling operations from strategic planning to execution, contract billing and reporting.

Designed for the complexity and time-critical nature of ground operations, easie empowers service providers to boost efficiency, reduce operational costs, and consistently meet service-level agreements.

With fully integrated modules covering capacity planning, shift scheduling, task assignment, turnaround management, and contract billing, the platform delivers end-to-end visibility and control over workforce and resource deployment. Real-time decision support enables teams to respond proactively to disruptions, adapt to fluctuating demand, and maintain high service quality at scale.

Its modular architecture allows organizations to deploy individual modules independently based on specific needs or implement the full suite as a seamlessly integrated solution for end-to-end operational continuity.

Key Functional Areas:

• Capacity Planning:Create optimized strategic capacity plans with integrated recruitment, training, maintenance, and procurement. Run feasibility and commercial analysis for new customers and stations.
• Shift Planning & Rostering: Generate optimized shift plans and rosters with shift pattern recommendations, rule management and violation tracking, time-bank support, and employee preference consideration.
• Task Assignment: Ensure fairly distributed task assignments with flexible task management, predefined task templates, fatigue tracking, and duration estimates.
• Turnaround Management and Hub Control Center: Enable real-time execution and disruption response with dynamic critical path detection, flight prioritization, alternative service suggestions, and post-operation analytics.
• Contract Management & Billing: Manage contract terms and SLAs, service delivery reports, delay analysis, penalty calculation, and revenue leakage capturing with negotiation and approval cycles.
• Mobile Application: Empower frontline teams with a user-friendly mobile app to manage tasks, leave and swap requests, incident reporting, and feedback.
• Real-Time Management: Respond to dynamic conditions with real-time execution, team structuring, task pooling/self-assignment, overtime and ad-hoc service management, and analytics.
• Transfer Passenger Management: Ensure smooth passenger transfers with real-time tracking, alerts, and intelligent connection time calculation.
• Cargo & Baggage Management: Optimize vehicle routing, baggage load batching, adaptive load sequencing, and real-time vehicle tracking with alerts and incident reporting.

Who is it for?

easie Resource Management is designed for aviation organizations with complex, high-volume ground operations:

• Airlines with self-handling and hub operations (Passenger & Cargo)
• Ground Handling Companies
• Cargo Handlers
• Airports employing operational staff
• Aviation Services Companies delivering outsourced ground support

Business Benefits:

• Maximized resource utilization and reduced operating costs
• Increased employee efficiency and satisfaction with fair and efficient task distribution
• Superior service-level performance by proactively managing turnarounds, SLAs, and real-time execution
• Better access to new business opportunities via faster, more accurate bidding supported by strategic capacity insights
• Reducing revenue leakage and improving collection

Ready to optimize your ground operations? Start your journey with easie today.