https://store-images.s-microsoft.com/image/apps.29568.b501e217-72f9-464b-8cfd-615f1c5243fe.5c858c64-7fc8-400c-a622-70167c87c958.be970539-270c-48b9-9c03-bcf1823a8be2

Viber for Business on MS Bot Framework

by Infobip d.o.o.

Connect with your customers and provide an always-on experience with MS Bot Framework over Viber


Why businesses choose Viber for customer conversations

  • 7M+ interactions every minute
  • Top 10 downloaded app of all time
  • 1 billion active users in over 190countries

Customer care

  • Provide quick, conversational support
  • Get instant feedback
  • Resolve issues in one-on-one conversations

Infobip adapter functionalities

  • Send/receive text messages
  • Send rich messages (text, image and button)
  • Verification of incoming Infobip requests
  • Receive delivery reports
  • Callback data - You can add some data in every message and that data will be returned to bot in delivery report for that message
  • Full incoming request from Infobip is added to the incoming activity as ChannelData


Start testing today!

  1. Fill out the signup form. Be sure to provide accurate information.
  2. We will send you an email with a verification link which will redirect you to set your credentials for accessing Infobip's web interface.
  3. After confirming your credentials, you'll receive a confirmation email.
  4. Log in to the web interface, navigate to Apps and click on Viber - your test sender should be ready for use!
  5. Install Viber adapter for MS Bot Framework by following this guide.

Other Infobip MS Bot adapters:


For more information check out the user guide on Infobip Docs!

At a glance

https://store-images.s-microsoft.com/image/apps.22455.b501e217-72f9-464b-8cfd-615f1c5243fe.5c858c64-7fc8-400c-a622-70167c87c958.0d6ce797-2337-439b-a3f8-6a51c93157e6
/staticstorage/linux/20250819.1/assets/videoOverlay_62a424ca921ff733.png
https://store-images.s-microsoft.com/image/apps.37835.b501e217-72f9-464b-8cfd-615f1c5243fe.5c858c64-7fc8-400c-a622-70167c87c958.035c1877-00e9-474b-b907-378336a69318
https://store-images.s-microsoft.com/image/apps.37733.b501e217-72f9-464b-8cfd-615f1c5243fe.5c858c64-7fc8-400c-a622-70167c87c958.189500a9-54bc-4b4a-a929-fc46c372cd3a
https://store-images.s-microsoft.com/image/apps.62290.b501e217-72f9-464b-8cfd-615f1c5243fe.5c858c64-7fc8-400c-a622-70167c87c958.170a688c-3ac2-475a-a921-b1e04004c086