Microsoft Teams - Operator Connect
by Gamma
Give Microsoft Teams a Voice by enabling Operator Connect from the UK's No.1 SIP provider.
Operator Connect enables PSTN calling
and a range of additional call control features for Microsoft Teams. The
service provides VoIP connectivity for Phone System, allowing inbound and
outbound telephony through Gamma’s network for termination of both national and
international destinations.
Operator Connect is a solution available to Microsoft 365 customers who wish to use their preferred voice carrier to enable their users to make and receive PSTN calls in Microsoft Teams. Gamma operate a cloud model, whereby Microsoft-certified SBCs (Session Border Controllers) are deployed as a bespoke architecture within the Gamma network, for interconnection to Microsoft Phone System for PSTN breakout.
To facilitate direct traffic flows
and to provide Quality of Service (QoS) between Microsoft & Gamma we will
utilise the Microsoft Azure Peering Service (MAPS). In addition to the
underlying voice infrastructure, provisioning and management of related
numbers is controlled via Teams Admin Centre (TAC) as the management interface,
allowing the customer experience to be driven natively through Teams.
