ITP Assistant for Teams app
by IT Partner LLC
Your centralized hub for efficient communication with IT Partner company and use of its services
The ITP Assistant is designed for users who want to access all IT Partner services from a single endpoint. Whether you’re seeking technical support, consulting, or project management, our Microsoft Teams tool provides a centralized platform for seamless collaboration. From troubleshooting issues to discussing migration strategies, you can connect with IT Partner experts, share documents, and streamline communication – all within the familiar Microsoft Teams environment.
Service description:
The ITP Assistant is a centralized platform designed to facilitate seamless interaction between customer users and IT Partner. It serves as a hub for accessing communication channels and essential apps/services developed by ITP Assistant. Here’s an overview of its key components:
- Communication Channels block:
- IT Helpdesk Portal: Access resources, FAQs, and submit IT-related requests or issues.
- Email Us: Use this channel for non-urgent inquiries or to report issues,
- Call Us: When urgent assistance is required, dial the provided number to connect with IT Partner experts,
- Request a Call Back: Specify the issue, and an IT Partner representative will reach out to you promptly,
- Schedule a Meeting: Discuss complex issues, project requirements, or strategic planning,
- Chat in Teams: Engage in real-time conversations with IT Partner professionals using Microsoft Teams.
- Apps:
- Tenant Optimizer is designed for users who seek detailed analytics about their tenant’s state.
- Tenant Pre-Migration Assistant is designed for users who are planning to migrate their tenant.
- License Assistant is designed for users who want to efficiently select the most suitable product based on their needs without spending time on internal approvals within the company.
- License Comparison tool caters to users who are keen on understanding the intricacies of Microsoft products.
With easy navigation and all-in-one convenience, ITP Assistant simplifies communication channels with IT Partner specialists, license tracking, and tenant management tasks. Stay organized, compliant, and focused on your business goals effortlessly.
Beneficiary:
Any tenant user (provided that Global Admins have granted the necessary permissions for the service usage).
Product benefits:
- Unified Access: Access all IT Partner services from a single endpoint. Whether you need technical support, consulting, or project management, the ITP Assistant provides a centralized platform for seamless collaboration.
- Efficient Troubleshooting: From software glitches to migration strategies, connect with IT Partner experts within the familiar Microsoft Teams environment. Troubleshoot issues, share documents, and streamline communication effortlessly.
- Stay in touch: Available IT Partner communication channels and applications.
- Organized Management: Satisfy your various requests: from calling the IT Partner’s engineers to receiving recommendations on managing a tenant.
With easy navigation and all-in-one convenience, the ITP Assistant empowers you to focus on your business goals seamlessly.
Get started:
Get started with just these steps:
- Find ‘ITP Assistant’ app in the Teams Apps store,
- Add the app to your Teams application,
- Grant required permissions* (if you don’t have Global Admin role assigned, please contact your IT dept. specialists).
*The list of required permissions:
- Read directory data,
- Send a teamwork activity to any user,
- Sign in and read user profile,
- Read all users' full profiles. Please contact our support team for assistance.
Call us at +1-855-700-0365
Email us at sales@o365hq.com
