omni:us
by Qidenus Group GmbH
AI-powered End-2-End Insurance Claim Automation
The omni:us Digital Claims Adjuster (DCA) enables seamlessly integrated end-2-end claims automation within legacy applications or existing insurance systems, such as Guidewire, Sapiens. We have Integrated reference claims processes for seven property and casualty lines of business, as well as a comprehensive AI (Artificial Intelligence)-powered claims decision catalog. We help insurers reduce process costs by up to 35 percent – while noticeably increasing customer satisfaction, retention and efficiency.
✅ In live end-2-end claim automation production (P&C: EU Top 10 / US Fortune 500 insurers)
✅ Automation across entire claims value chain with (1) out-of-the-box reference processes, (2) pre-trained AI- powered claims decisions & (3) native/seamless integration with major core & legacy systems
✅ ±55% Straight-Through Processing (high frequency, low-medium complex claims) + ±35% Semi-Automation
Our SaaS solution comes out-of-the-box to process low to medium severity claims from First Notice of Loss (FNOL) to creation of the payment without human intervention in any given core system. For more complex claims, omni:us takes over tedious tasks so that human adjusters can fully focus on damage assessment.