Eclipse is an easy-to-use cloud-based analytics solution that provides the reports that are most important to your PSAP to drive operational efficiency and state required reporting, on-demand. When deployed at a state-level, it provides a single source of truth that can be scaled quickly.

Eclipse allows for customized reporting capabilities through RapidDeploy’s patented Emergency Data Gateway (EDG) device, which connects directly to your 9-1-1 Communications Center’s call handling systems and captures traditional ANI/ALI data along with supplemental mobile caller location data. This allows you to report and track call volumes, answer times, and call routing accuracy for mobile callers.

Tap into on-demand insights. Build reports on the fly by using plain language through an easy-to-use search function. Type a question and see the data pulled into intuitive visualizations in real-time.
Leverage multi-dimensional data analysis. Customize analyses and visualizations against multiple parameters to uncover hidden insights.

Plan for better outcomes. Leverage business intelligence and AI technology for improved planning by better predicting potential challenges related to operational efficiency and staffing.
Present your data in compelling ways. Charts and graphs help you present your data in compelling ways, with formatting, graphs, and tables to better understand your data.

Eclipse Analytics

by RapidDeploy