In a demanding global regulatory landscape, Red Box already captures and secures millions of calls daily across UC, telephony, turrets and mobiles, for customers operating in regulated environments such as financial services and call centers, adhering to regulations like Dodd Frank, MiFID II, PCI DSS and GDPR.

Red Box's certified compliance recording solution for Microsoft Teams builds on this expertise, giving you the peace of mind that all Teams communications are being captured, transcribed and stored in line with regulatory requirements and giving you the option of on premises, hybrid or cloud deployment.

Supporting dedicated Teams or mixed telephony estates, our resilient capture solution supports up to 99.999% service availability and ensures you never miss a conversation that needs to be captured.

Calls are captured in high quality, AI-Ready format and you have complete access to and control of audio and conversational data via 100% open APIs. This enables you to integrate this rich data set with any application whether that's CRM, BI, automated compliance, fraud detection and prevention, Customer and Employee Experience or Sales Performance platforms.

Red Box is also a preferred Telephony Partner for Dynamics 365 Sales Insights and Customer Service Insights.

Certified Compliance Recording for Microsoft Teams

by Red Box