WhatsApp Business API

With over 2 billion monthly active users, WhatsApp is the most popular global instant messaging app. Worldwide, WhatsApp is the most popular messaging service in over 100 countries and one of the few apps to be downloaded over five billion times. For medium and large businesses, the WhatsApp Business API powers your communication with customers all over the world, so you can connect with them on WhatsApp in a simple, secure, and reliable way.

Provide customer care with a personal touch.
Retain your customers with awesome notification and customer service experiences.
Rich Media Communication
Enrich your WhatsApp messages with

Images
Videos
Audios
GIFs
Stickers
Attachments
Dynamic CTA

Interactive Buttons
WhatsApp’s newly launched Interactive Message is exactly one type of message that can increase the interactions between you and your customers. This function makes good use of a chatbot, which is extremely convenient for customers to reply with just one click.
There are two types of Interactive Messages,

List Messages
Quick Reply Buttons

Notifications and Customer Care Messages
WhatsApp defines two message types,

Notifications

Notifications, also known as push notifications are messages that organizations send to customers for various use cases

Customer Care Chat

Customer care messages are when a customer sends a WhatsApp message to a company, and a 24 hour window opens up for company to reply and converse with the customer
WhatsApp Chatbots
A WhatsApp Chatbot basically allows you to automate your sales and customer support on your WhatsApp Business Account integrating with core systems.

WhatsApp Business API On Azure

We provide a dedicated WhatsApp Business API for the customer in preferred data center location with dedicated resources.

WhatsApp Business API On Azure

by Yenasys