User Feedback Capture by BI-Champ

This visual gives your dashboards the ability to collect user feedback in the form of button clicks, up-down votes, or textual responses (can be numeric, set values, or free-text). These feedback events can be correlated with report data. You can impose constraints on feedback: for example, a maximum of one vote per user, per day... or three votes for a set of choices, per user... and much more. This offers an easy way to determine user sentiment (e.g. about some facets of a report, the report itself, etc.), confirm acceptance (i.e. work-flows), and generally build app-like functionality around your data as held in Power BI models.

You can in turn report against the collected feedback using either data downloading, or a REST API call which provides near real-time results. Use of the API can be done right within Power BI, so you could have a Power BI report that collects feedback, reported on by a different Power BI report! (Among other options.)

Key features:

• Different modes of feedback entry: simple counter (button), up/down voting, and textual input (with validation)
• Capture scope can be for a single data point, or for multiple data points coming from the semantic model used by the report
• Limit the number of feedback events based on "constraints" such as the user, date, or other report data
• Optionally linking the feedback to specific data in the report makes it possible to build feedback reporting using this data
• Multiple topics can be used to capture different types of feedback over multiple reports / dashboards
• Extract feedback data using REST API or CSV/JSON download; with the API, can build Power BI reports that present feedback results using the Web connector

The sample pbix file that can be downloaded here and on bi-champ.com provides a detailed look at how you can use this visual: we highly encourage reviewing it since it can answer many questions, along with the video available here.

This visual requires a license which can be purchased at https://bi-champ.com/buy. You can create a free account at bi-champ, which gives you a trial license key and usage credits to try out this visual. Support, feature requests and on-line help is available at bi-champ.com. We are always interested in hearing about your needs, and you can contact us directly at info@bi-champ.com.

Release Notes are available at https://bi-champ.com/notes/userfb and in-depth instructions can be found at https://bi-champ.com/learn/userfb